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If you did not find the Plantronics Hub there, go to the Plantronics website in order to download and install it. I have: Macbook Pro 13 retina touchbar 2019. (Monaural) Headset - USB-A Compatible to connect to your PC and/or Mac. On AirPods, press and hold the round button (it’s at the bottom center of the case. Next, you will see a Conclusion window telling you that your computer is now set up to use your headset.
#Plantronics hub no device connected mac update
Please manually enable media audio for the headset you are trying to find. Sometimes when I get connected to MS Teams local client on my Macbook with my Plantronics 720 wired by USB, the Team shuts down and then I used to reset the Teams and the headset and uses to work again. A Connect the headset to your mobile device B Update your Plantronics Hub mobile. poly B825 Voyager Focus UC Headphone User Guide Contents hide 1 Overview 2 Connect and pair 3 Fit and charge 4 Load software 5 The basics 6 More Features 7 What’s in the box 8 Troubleshoot 9 Support 10 Documents / Resources 10.1 References 10. Depending on your headset model, the power light should be lighting up solidlymeaning it’s lit up but not flashingwhen the headset is fully charged.
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The software enhances the user experience by providing valuable information about the state of their Plantronics audio device, such as mute and battery status, easily visible at the bottom of the desktop. Users can customize their ringtone and ring location, configure presence updates, and more. Plantronics Hub must be installed and running on your computer.įor Windows 7: Go to Control Panel > Add/Remove Programs.įor Windows 8 and 10: Go to Control Panel > Uninstall or change a program.įor Mac: Locate the Plantronics Hub icon in the Status menu or locate it in the Dock.įor Windows: Click on your Icon Tray area and find the Plantronics Hub icon. All I ever receive is a message stating Media Audio Connection Required. Plantronics Hub for Windows/Mac, part of the Plantronics software portfolio, is a client application that allows users to control the settings on their Plantronics audio device. Make sure the toggle button is turned ON or enabled on the Plantronics headset. Go to View settings > Notifications and sounds > Sounds tabģ. Plantronics integration must be enabled in the Rainbow Office softphone settingsĢ. The following must be checked to avoid having issues when using your Plantronics audio device with the Rainbow Office softphone. This might happen when the Plantronics Hub may not be installed on your computer. The app may not respond to your audio device button commands. You may encounter issues when using your Plantronics audio device with the Rainbow Office softphone. This article provides information on the things that should be checked in order to ensure that the Rainbow Office softphone will respond to your Plantronics audio device button commands.